Computer Support Technician
The purpose of this certificate is to prepare the student for an entry-level computer support or repair position. The student will learn to perform tasks such as installation, configuration, diagnosing, preventive maintenance, and optimization of PC hardware and software. Computer network and security concepts will be taught, as well as, customer service skills. The core computer courses will map to the latest CompTIA certification objective. This certificate may be applied toward the Associate of Applied Science in Business or Associate of Applied Science in Technology.
Program Outcomes
- Apply IT support and security skills including installing, operating, diagnosing, and repairing problems with computer hardware and operating systems.
- Configure and diagnose a secure home/small office network.
- Demonstrate customer service skills as an IT professional.
- Manage information technology hardware.
Requirements
| Code | Title | Credits |
|---|---|---|
| Required Coursework | 29.00 | |
| INTRO TO COMPUTERS & SOFTWARE | ||
| CISCO I 1 | ||
| COMPUTER SCIENCE I 1 | ||
| COMPUTER TECHNICIAN ESSENTIALS 1 | ||
| COMPUTER REPAIR ESSENTIALS 1 | ||
| INTRO TO NETWORKING 1 | ||
| INSTALL & CONFIGURE A WINDOWS NETWORK 1 | ||
| NETWORK SECURITY 1 | ||
| PC OPERATING SYSTEMS 1 | ||
| Electives | 6.00 | |
Complete two courses from the following: | ||
| CISCO II 1 | ||
| ETHICAL HACKING I 1 | ||
| LINUX OPERATING SYSTEMS 1 | ||
| ADMINISTRATING A WINDOWS SERVER 1 | ||
| LINUX OPERATING SYSTEM ADMINISTRATION 1 | ||
| Total Credits | 35.00 | |
- 1
Course has prerequisite(s)
Tuition is calculated by contact hours per semester.
Current/Updated: 07/23/2019
| Fall 1 | Credits | |
|---|---|---|
| CIS-101 | INTRO TO COMPUTERS & SOFTWARE | 4.00 |
| CIS-121 | COMPUTER SCIENCE I | 4.00 |
| CIS-220 | COMPUTER TECHNICIAN ESSENTIALS | 3.00 |
| CIS-240 | INTRO TO NETWORKING | 3.00 |
| Credits | 14.00 | |
| Winter 1 | ||
| CIS-112 | CISCO I | 3.00 |
| CIS-224 | COMPUTER REPAIR ESSENTIALS | 3.00 |
| CIS-241 | INSTALL & CONFIGURE A WINDOWS NETWORK | 3.00 |
| CIS-270 | PC OPERATING SYSTEMS | 3.00 |
| CIS ELECTIVE - CIS-113, CIS-151, CIS-172, CIS-243 OR CIS-272 | 3.00 | |
| Credits | 15.00 | |
| Fall 2 | ||
| CIS-245 | NETWORK SECURITY | 3.00 |
| CIS ELECTIVE - CIS-113, CIS-151, CIS-172, CIS-243 OR CIS-272 | 3.00 | |
| Credits | 6.00 | |
| Total Credits | 35.00 | |