Computer Support Technician - COA
The Computer Support certificate of achievement is designed to prepare students to provide computer support services, including installation, troubleshooting and management of operating systems, computer components, mobile devices, and peripherals. Students will also learn to provide assistance in productivity software, network installation, configuration, support, and security.
Program Outcomes
- Apply IT support and security skills including installing, operating, diagnosing, and repairing problems with computer hardware and operating systems.
- Configure and diagnose a secure home/small office network.
- Demonstrate customer service skills as an IT professional.
- Manage information technology hardware.
| Code | Title | Credits |
|---|---|---|
| Required Coursework | 16.00 | |
| COMPUTER SCIENCE I 1 | ||
or CIS-101 | INTRO TO COMPUTERS & SOFTWARE | |
| COMPUTER TECHNICIAN ESSENTIALS 1 | ||
| COMPUTER REPAIR ESSENTIALS 1 | ||
| INTRO TO NETWORKING 1 | ||
| NETWORK SECURITY 1 | ||
| Total Credits | 16.00 | |
- 1
Course has prerequisite(s)
Tuition is calculated on contact hours
Current/Updated: Fall 2021